Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Royal Vape Store – Terms & Conditions
Welcome to Royal Vape Store! Royal Vape Store Terms & Conditions
We’re glad you’re here. Before you shop with us, please take a moment to read through our terms and conditions. By placing an order on our website, you’re agreeing to the following terms.
1. Age Restriction – 18+ Only
We love our customers, but our products are strictly for those aged 18 or over—no exceptions. In line with Egyptian law, we may ask for age verification at checkout or upon delivery. If you’re under 18, we won’t be able to fulfill your order.
2. Product Details & Descriptions
We do our best to provide accurate product info, including images and descriptions. However, actual packaging or color may vary slightly due to manufacturer updates or screen displays.
3. Orders & Payments
Once you place an order, you’ll get a confirmation from us. If there’s any issue (like stock shortages or payment issues), we’ll let you know.
We accept:
Cash on Delivery (COD)
Credit Cards
In some cases, we may request a partial payment via Vodafone Cash before shipping.
4. Delivery Policy
We work with trusted delivery partners to get your order to you fast and safe.
Cairo & Giza: Delivery within 1 TO 2 business dayS
Other Governorates: Delivery in 24 to 72 hours
Delivery costs are shown at checkout and may change depending on courier updates. If we can’t reach you for delivery, or if orders are refused without reason, we may cancel the order and block future purchases.
5. Returns & Exchanges
Changed your mind or ordered the wrong product? No problem—we’ve got you covered!
You can return or exchange items within 3 days of receiving them, as long as:
The item is sealed and unused
You contact us on the same day you receive the order (even during holidays or weekends)
Please note:
Opened, used, or e-liquid items can’t be returned for safety reasons
You’ll need to cover the delivery fees for return/exchange unless the item is defective or incorrect
6. Defective Items & Warranty
We stand by our products! If something arrives with a manufacturer defect, we’ll replace it free of charge within 14 days—no hassle.
Warranty does not apply to:
Disposable devices
E-liquids
Coils and cartridges
7. Nicotine Disclaimer & Health Warning
Some of our products contain nicotine, a substance that can be addictive. Our items are intended for adult smokers only. Please don’t use our products if you are:
Pregnant or nursing
Have medical conditions
Underage
Always keep vape products out of reach of children and pets.
8. Cancellations
Need to cancel an order? Just message us via:
WhatsApp: 01044473343
Facebook: Royal Vape Store
Please include your name, phone number, and order number.
9. Our Right to Cancel Orders
We may cancel orders if:
You’re under 18
Delivery can’t be completed after multiple attempts
Fraudulent or suspicious activity is detected
10. Website Use
You’re welcome to browse and shop! But please don’t:
Copy or reuse our images or content
Attempt to hack or misuse the website
All personal info is protected by our privacy policy and won’t be shared without your consent.
11. Final Notes
We may update these terms from time to time to improve your experience or reflect policy changes. Any updates will be published on this page.
