Shipping Policy
At Royal Vape Store, we strive to ensure your orders are processed and delivered as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframes
Delivery times may vary depending on your location. On average:
Local deliveries: 1–3 business days
Regional or remote areas: 3–5 business days
Please note that delivery timelines may be affected by factors beyond our control, such as courier delays or unforeseen weather conditions.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery address and order size. Any applicable shipping costs will be clearly displayed before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.
Delivery Attempts
If the courier is unable to complete the delivery due to an incorrect address or multiple failed attempts, the package may be returned to us. In such cases, the customer will be responsible for reshipment costs.
Incorrect or Damaged Orders
If you receive the wrong item or your order arrives damaged, please contact our support team immediately at
[email protected] so we can resolve the issue promptly.